Automation: We employ advanced automation across every facet of our operations, from implementing innovative loyalty reward programs to optimizing our delivery systems and streamlining inventory management. This comprehensive automation ensures that our processes operate seamlessly, consistently delivering a remarkable experience that exceeds expectations for both our partners and associates. By integrating cutting-edge technology and meticulous attention to detail, we enhance efficiency, accuracy, and customer satisfaction.
Prompt After Sales Service: We act as a crucial link between brands and customers, ensuring timely resolution of product-related issues for our rural customers. Our team meticulously verifies complaints and communicates them to the respective brands, facilitating swift product servicing within 7-10 working days.
Training Development: Our commitment extends beyond partners and customers to encompass comprehensive workforce development within our organization. We conduct regular training programs and provide growth opportunities to enhance employees' skills and bridge any competency gaps. Examples of our upskilling initiatives include digital literacy, analytics proficiency, and organizational transformation skills.
LMD Services : We specializes in delivering products directly to customers' doorsteps. Leveraging its robust IT platform, We efficiently manages all LMD operations, ensuring verified deliveries through Adhaar-based authentication. With a widespread network of warehouses, mini warehouses, hubs, and mini hubs nationwide, We excels in seamless logistics and transportation, consistently meeting expected turnaround times till tier 4 locations.
